Shipping policy

Shipping Policy

Pevell currently ships to customers in the United States only.

Free US Shipping
Standard shipping is free on every order to US addresses, with no minimum.

Delivery Times
Estimated US delivery is 7 to 9 business days from the date you order. This includes 1 to 3 business days to process your order.

Delivery times are estimates and are not guaranteed. Delays may occur because of carrier disruptions, weather, holidays, customs procedures, or other circumstances outside our control. Processing may take longer during holidays, promotions, or periods of unusually high order volume.

Orders With More Than One Item
Our bags are fulfilled through partner warehouses, so an order with more than one item may arrive in separate packages on different days.

Order Tracking
Once your order has shipped, we will email tracking information when available. Tracking may take a few days to show updates after the carrier receives your package.

Address Accuracy
Please make sure your shipping address is complete and accurate when placing your order. Pevell is not responsible for delays or additional costs caused by incorrect or incomplete shipping information.

Lost, Damaged, or Delayed Orders
If your order arrives damaged, is significantly delayed, or appears to be lost, email us at hello@pevell.com with your order number and details. We reply within 1 business day. For damaged or defective items, see our Refund Policy.

International Shipping
We do not currently ship outside the United States.

Contact Us
Pevell
Email: hello@pevell.com
4003 Sharon Park Ln, Apt 3, Sharonville, OH 45241